Privacy Policy

The forthcoming privacy policy applies to this site as well as all OZiDEX Skin Demodex Mite Treatment products (like Procutin), services, and functions. How OZiDEX users (each, a “User”) information is collected, stored, used, or disclosed are set out in this Privacy Policy.

Collecting Non-Personal Identification Information

We may gather non-personal identification information of users whenever they use our site. Non-personal identification information may include the browser name, computer type, and technical information about users such as operating systems and internet service providers and other similar information.

Collecting Personal Identification Information

Although people can anonymously visit our site, using some features or shopping online requires users to provide some personal information. This information is provided voluntarily to use the OZiDEX services and, as appropriate, maybe the name, address, phone number, email, or credit card information.
We collect people’s identification information in different ways: when a user submits a comment, buys the product, participates in a survey, contacts OZiDEX by Email, makes a phone call, uses the features and services of the site, and registers on the site.
It should be mentioned that the methods of collecting users’ personal information are not limited to the above.

Browser Cookies

We may use cookies to improve the user experience. The user can reject cookies or set their browser to refuse them, except that this may cause some parts of the site not to work appropriately for the user. If the cookies are accepted, the user browser will put them on its hard drive for record-keeping purposes and track information.

How We Use the Information Collected

OZiDEX uses the information collected for the following purposes:

1. Customizing the client experience:

The information provided helps us to know how users, as a group, use our site services and features.

2. Improving customer service:

The users’ information helps OZiDEX respond to customers better and more efficiently.

3. Payment processing:

We may use the information the user placed on an order to deliver the product to the customer. This information is shared with outsiders only to the extent necessary for the service components.

4. Site Improvement:

We may use clients’ feedback to improve the site’s products and performance.

5. Sending information to customers:

We send information about promotions, contests, polls, and other new features of the site to customers – only if they agree.

6. Sending periodic emails:

If users wish, we may use their email address to send them occasional emails. These emails contain information such as updates, OZiDEX news, related products, and new company services. Whenever users want to unsubscribe for any reason, they can contact us through our website.

Information Protection

We take appropriate security measures during data collection, storage, and processing to protect users’ information against unauthorized access, alteration, disclosure, or destruction. Advanced security mechanisms protect username, password, transaction information, and data stored on the site. The exchange of sensitive and private data between the site and users is through a secure SSL communication channel protected by encryption.

Sharing Personal Information

We do not sell, rent, or trade personal information. However, we may use non-personal information, which does not refer to any particular person, such as customers’ demographic information for advertising purposes or to provide to our business partners. This is done in line with the above objectives.

Third-Party Websites

Advertisements or other content may be uploaded to our website connected with suppliers, advertisers, partners, sponsors, licensors, and other third parties. OZiDEX does not control these content or links and is not responsible for practices employed by them. These third-party websites – or their content – may change frequently. These sites and services may have their own privacy policies and customer service policies. Browsing and interacting with these sites is subject to their own terms and policies and is not affiliated with OZiDEX.


Our advertising partners, who probably set cookies, may send ads to users. These advertisements appear on our site. In this case, every time an ad is sent to your device, the advertising server collects your non-personal identification information. This information is provided to the ad server to deliver targeted ads that it deems is appropriate for you. This privacy policy does not cover the use of cookies by any advertisers.

Changes in Privacy Policies

OZiDEX reserves the right to change these privacy policies at any time. We ask and encourage our users to visit this page periodically to keep abreast of the latest policy changes. The date at the bottom of the page is revised after each change. It is the responsibility of the users to read this page to be informed of changes.

Acceptance of Privacy Policies

Using our site means agreeing to the updated privacy policies. If you do not agree with these policies, please do not use the site. By using our site, you are actually signing that you agree to these rules.

Contact the Site

If you have any questions about this page’s content or the overall performance of the site, please contact us.

This document was last updated on 11 December 2020